How information is handled.

1. Information we may collect

When you contact Eon Bridge, request a consultation, or otherwise interact with the website, we may receive information you choose to provide. This can include your name, email address, phone number, organization or business name, website or profile information, the type of business or organization you operate, and the answers you provide in a consultation form.

Those answers may describe business processes, operational frustrations, systems you use, services you are interested in, or other information you believe is relevant to your inquiry.

2. How we may use information

Information may be used to respond to an inquiry, understand the problem you are trying to solve, prepare for a consultation, assess whether Eon Bridge services may be relevant, communicate about an engagement, maintain business records, improve our website or processes, and protect the security and integrity of our systems.

Where permitted, information may also be used to follow up about services or opportunities related to your inquiry. Marketing communications should provide an appropriate way to stop receiving them where required by applicable law.

3. CRM, automation and service providers

Eon Bridge may use third-party service providers to operate parts of its website and business. These may include website hosting, customer relationship management, communications, automation, analytics, scheduling, payment, cloud infrastructure and security providers.

Information submitted through the website may therefore be processed or stored in systems operated by service providers acting on our behalf. We aim to share only the information reasonably necessary for the relevant business purpose.

4. Cookies, analytics and similar technologies

The website may use cookies, analytics tools, pixels or similar technologies where they are enabled. These technologies can help understand website usage, remember preferences, diagnose technical issues, measure marketing activity or improve performance.

The specific technologies used may change as the website and its supporting systems evolve. Browser settings and, where applicable, consent controls may allow you to limit certain technologies.

5. How long information may be kept

Information may be retained for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records, to support an active or potential client relationship, to comply with legal obligations, or to resolve disputes and protect legitimate business interests.

Retention periods may differ depending on the type of information and the nature of the relationship.

6. Security

We aim to use reasonable administrative, technical and organizational measures appropriate to the information and systems involved. No website, network, storage system or method of electronic transmission can be guaranteed to be completely secure.

7. Your choices and requests

Subject to applicable law, you may have rights regarding personal information held about you. Depending on the circumstances, this may include requesting access, correction or deletion, or asking that certain communications stop.

To make a privacy-related request, use the Contact Us page and clearly identify the nature of your request.

8. Information about other people

If you provide information about another person, you should only do so when you have an appropriate basis to provide that information. Please avoid sending confidential or highly sensitive personal information unless it is genuinely necessary and you have confirmed an appropriate way to share it.

9. External websites and services

The Eon Bridge website may link to websites, platforms or services operated by other organizations. Their privacy practices are governed by their own policies and are outside Eon Bridge's control.

10. Changes to this policy

This policy may be updated as the website, services, legal requirements or business processes change. The version posted on this page is the current website privacy policy.

11. Contact

Questions about this policy or the handling of information can be submitted through the Eon Bridge Contact Us page.